The Quality of Family Planning (FP) Program through Family Information System in Banda Aceh City

Zulkifli Zulkifli, Siti Aisyah, Nur Hidayah


This study aims to analyze the service quality of the Family Planning (FP) program through the family information system (SIGA) in Banda Aceh City. The problem in this study is how the quality of FP program services is implemented through a family information system and how the strategy is to improve family planning services in the Banda Aceh city government. The approach used in this research is qualitative. The data collection technique was carried out through interviews using interview guides as instruments. The informants were 20 people, determined by purposive sampling technique, consisting of officers providing contraceptive service data, leaders of health facilities (Public Health Center, Public Health Center Help, and private clinics), contraceptive users who received services at these health facilities, and local government civil servants working for the FP program. The analysis was carried out by categorizing words and classifying answers from interviews. Transcripts and voice recordings are sorted by source and interview date. This study found that there were 7 (seven) themes in the quality of FP services in Banda Aceh City, namely: 1) Easy access to health facilities: 2) Some small obstacles in the field; 3) The use of procedures in family planning services, especially contraceptive services: 4) The selection of contraceptives by the acceptors and the use of the ABPK flipchart in FP counseling have a good effect on the acceptors' decisions in choosing contraceptives: 5) The recording and reporting of contraceptive services is very adequate: 6) Good attitude of health facilities staff in providing FP


Health facilities, family planning, contraceptive services

Full Text:



BKKBN-Aceh, BPA, Aceh, BP, & ADPIN. (2018). Report on Routine Statistics of Contraceptive Services for Aceh Province 2018.

Arikunto. (2006). A Practice Research Procedure. Rineka Cipta.

Aritonang, SS (2018). Analysis of the Quality of Family Planning Services in Jumantuang Village, Siempat Nempu District, Dairi Regency. UNIMED.

Bartini, I. (2017). Midwife and Bkkbn Partnership in Efforts to Improve Contraceptive Services. Scientific Journal of Midwives, 2(2), 37–44.

Handayuni, L. (2019). Analysis of the Implementation of the Integrated Recording and Reporting System of the Health Center at the Nanggalo Padang Health Center. Indonesian Journal of Health Information Management (JMIKI), 7(2), 151.

Kesuma, NSA (2020). Relationship of Access to Service Facilities, Knowledge, and Husband's Support with Use of Implant Contraceptives at Pedamaran Health Center OKI Regency. JOURNAL OF SMART ANKES, 4(1), 49–57.

Lette, AR (2018). Source of information and the significant role of others in the family planning program at the Pratama Citra Husada Clinic, Kupang. Indonesian Journal of Public Health Publications, 5(1), 25–34.

Liwang, F., Bhargah, A., Kusuma, IBH, Prathiwindya, GG, Putra, I., & Ani, LS (2018). Description of the use of hormonal and non-hormonal contraception in the work area of the UPT Puskesmas Tampak Siring. Digest of Medical Science, 9(3), 41–46.

Nawawi. (2001). Social Research Methods. Gadjah Mada University.

Rodiani, R., Islamy, N., Rudiyanto, W., Hanriko, R., & Hamidi, S. (2020). Problem Analysis and Recommendations in Financing Family Planning Services Post-partum Long-Term Contraception Methods (MKJP) in Government and Private Hospitals. JPM Ruwa Jurai, 5(1), 98–100.

Saraswati, DD (2019). THE EFFECTIVENESS OF CONTRACEPTION COUNSELING WITH DECISION-MAKING Aids (ABPK) TOWARDS KNOWLEDGE AND ATTITUDE ABOUT LONG-TERM CONTRACEPTION METHODS (Experimental Study on Third Trimester Pregnant Women at Puskesmas Gading in 2019). Airlangga University.

Utami, & Alawiya. (2021). The Role of the National Population and Family Planning Agency in Realizing the “BANGGA KENCANA” Family Development, Population and Family Planning Program (Study at BKKBN Central Java Province). 10/1.



  • There are currently no refbacks.

Copyright (c) 2022 Zulkifli, Siti Aisyah, Nur Hidayah

Jurnal Public Policy
p-ISSN: 2477-5738  I  e-ISSN: 2502-0528  I  DOI: 10.35308
Jl. Alue Peunyareng, Ujong Tanoh Darat, Meureubo, Kabupaten Aceh Barat, Aceh 23681, Indonesia
(0655) 7110535 l +621260313742 l +6285277110911
License Creative Commons is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License